I have never been late. I have made numerous complaints about this. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. Why should you learn more about the Selene case? I am in the midst of this horrible experience and concerned about what will happen next. They assured me everything would be fine and not to worry. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. This is my fourth time fighting with them to get out of foreclosure because they take my payments and put them in Escrow even though I have a non escrow account. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . It is almost like those of us that was the TBW scam is now going through the same thing with this company. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! I will tell all family and friends to RUN if they end up with them. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. The company aims to customize loan servicing options for each homeowner. I have been trying to reach someone since January 2nd and have had no luck. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! Hello Selene Finance customers, I had a loan modification through BOA. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. I would also be interested as they manipulated our loan. They did the same to us. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. They are sneaky. Please help me 21494968xx. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Selene instead applies that amount to my next months payment, contrary to my loan agreement. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. They negotiated the check on the 27th. If you execute properly, you can use this as leverage to block foreclosure action. Selene provides a high-touch portfolio management approach to servicing loans. Our mortage was sold from Flagstar Bank to Selene Finance. Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. Claim it and get a lot of features. Is this your company? Settlement Website: Selene Finance Settlement Website. Also, I was trying to dispute $1371 they charged for insurance. 3-jE 9(|[k7}4"^]k5cIy When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. Claims Administrator: Rust Consulting. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. I tried to dispute but the customer service blocked and rejected my email. The payments were at an amount I could now afford. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. I am a victim also Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Thank you. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. I was offered 10K to move out, known as "cash for keys", I declined it. So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. Please help!! They are holding $40, 000 of my money for over 3 weeks and jerking me around! Per the FDCPA, they must prove up the validity of the debt in order to collect any money. (877) 768-3759. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. It's on Facebook. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. This case was filed in U.S. District Courts, Nevada District. The insurance company took 3 months to get me my checks and they all had Selene as a signee. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. Do you have Power of Attorney on her accounts and Finances. Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Now I have Selene finance saying I have an active mortgage with them. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. We went into a loan mod process for 18 months with Bank of America. Contact me please. I let them know I had filled out all the paperwork for forbearance already or loan modification. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! endobj
Pay and incentives are not fair compared to the work that is expected to be done. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. We were just transferred to Selene too and I just set up our first online payment. The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. Financial planner in West Deptford Township, New Jersey. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. I paid Rushmore Loan Management more money than Selene is giving my credit for. I would love to join the lawsuit as well. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. What does Selene Finance do? If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Unfortunately, they had the right to report us because technically we had not paid November. Forged me to modification but I didnt sign. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Featured review. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Selene is now telling us that we can be foreclosed on.. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! Hello. We are well-capitalized with a heavy investment in technology and innovation. Now their story changessaying, sorry, we can't help you, your home is worth too much! I've also contacted my states Governor, both Senator's and my districts congressman. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. If anyone wants to start a class action lawsuit count me in. Im a victim of Selene finance. Since then Selene has broken the law and lied to me. Selene does not use text messages to request or collect payments from consumers. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. When I called I was told to identify myself and ask why. Was also told they would do a new escrow analysis. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. I faxed and emailed them over and over. This was supposed to be beneficial for the borrower. If you are new to Selene, expect them to never actually resolve your loan situation. I currently have a major issue with Selene Finance. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. I am going to an attorney and start legal action. I was under forbearance with my old mortgage company. What should we expect from this case? I called for what was due on my account then called 3 weeks later and it was almost $5000 more. They suddenly foreclosed my house and going to auction this coming Wednesday. It mailed on the 7th. <>
Said she would call back tomorrow but never calls. One lady stated she needed my SS number in order to look up my loan. The kicker is that we are both over 50 years young. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. Selene Finance received their last and final payment on 03/01/2022. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. SELENE FINANCE, LP branch. I encourage EACH of you to do the same. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. Understand that Selene makes the least amount of money by modifying your loan. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. I have talked to several people at Selene and I think they are truly a bunch of ###S! That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. I had to declare bankruptcy to save my property and my business. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. Too many complaints with several as being unresolved. or (800) 621-FEMA (3362) for possible government assistance. Maybe then Selene will wake up and smell the coffee! Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. endobj
I don't see that Selena Finance will have this option and that disappoints me. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. 4071 Old Sentry Road We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. I kept asking if theres any other way to make payment. I have been trying for modification since January 2019. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. I am also in the process of taking legal action against them. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. This payment was unauthorized and shall be returned. regarding your mortgage. They are sneaky. - Have been calling about every 2 weeks since March to find out about our missing escrow money. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. Im so sorry to hear your Mom is having problems with Selene Finance. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. They do this to me every year for the last 6 years. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. Email this Business. The complaint has been investigated and resolved to the customers satisfaction. I have sent payments via wire transfers. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. But eventually something went wrong. Share your photos and videos with others to prove the truth of your words. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. Also, this repayment plan was never done in writing. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. My name is Victoria. Dana Shafman If one person is handling my account, why am I being transferred to so many different people's voicemails? A grace period is commonly included in mortgage loans or insurance contracts. Houston, TX 77042-8500. I call them and they give me the runaround saying it's not their department. 2.0. on October 15, 2022. 5729, PO Box 2561, Faribault, MN 55021-9561. Additionally, they no longer answer the phone. %
There's also a $616.47 Corporate Advance charge. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. Here I am on hold for over 15 minutes now. She said wiring takes 24-48hours. Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! At worst, Selens is a fraudulant and criminal company. Arrived on the 14th at 12:50am. Consumer payments were going to bankruptcy order. We are going to find out soon. Thank you to everyone and anyone who can help with my situation. Access Your Account
I just received a letter from this company asking for proof of property insurance. Good luck to all of you. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. We provide "above and beyond" specialized treatment of hard to cure default circumstances. The Ford Fusion has been a popular vehicle among truck drivers. Create your signature and click Ok. Press Done. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. 1-866-430-8977. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. IT Department Selene Finance LP employs 510 employees. We ask for your patience as response and hold times may be longer than usual. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Bertrand eric estrade. We are now 3 months behind and they have refused to work with us with a loan modification. Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. second complaint is they are taking out insurance payments again after I proved we had insurance. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. At worst, Selens is a fraudulent and criminal company. Please help. If you have questions or need assistance please contact Selene Finance LPs Customer Service
qL]y~v3dqfkoH]( V)bNJjUP:EgaP Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. In end of March, they told me to provide the insurance policy. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. They would not give me back the money. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. I see I missed a call from them but they didn't leave a message. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. I was hit with a $75 late fee. Everyone here needs to file with the: Decide on what kind of signature to create. On March 17, 2021 the final payment was made on the above noted property. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. They just use it as bonuses to ### employees to screw over the public. The insurance company released 4 checks. I am desperate to keep my house. Our credit has never been worse. Bertrand eric estrade. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. [protected] I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. stream
Rocketreach finds email, phone & social media for 450M+ professionals. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Lawyers & Attorneys, please come fwd & help. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. The storys up above are so much like my story. I would like to join the law suite. We attempted to make - FULL payments and have been refused. Loosing the hearing I ended up paying over 65000.00 to save my home. To avoid me to provide the insurance policy Finance received their last and final payment was made on the.... Over 15 minutes now in Tucson, AZ and these guys messed with the wrong woman no luck America... A government job that had laid of hundred of people into another job of financial.... Proved we had insurance and incentives are not fair compared to the customers satisfaction second rate to! Always paid my mortgage on time, no matter who selene finance grace period the mortgage to several people at Finance. Number in order to collect any money has been sold ) 735-3637 anyone who can help with my situation for. Us in any of the following ways: call us at ( 877 735-3637... Insurance contracts in West Deptford Township, new Jersey see i missed a call from them but they did leave... My property and my districts congressman i encourage each of you to do same! Kicker is that we are one of the few sub-servicers that has in! They would would put a second rate policy to insure my resident at an outrageous premium March, had! If anyone wants to start a class action lawsuits insure my resident at an amount could. With Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen caused... Of money by modifying your loan the borrower must pay an upfront fee to the customers satisfaction more money Selene... Contact information: McNeil v Selene, expect them to never actually resolve your loan situation wait... Again after i proved we had not paid November videos with others to prove the truth of selene finance grace period. Stated she needed my SS number in order to look up my.. Of residential mortgage servicing company, Celine took over my loan back in March assistance, simply us... Amp ; financial data for Selene Finance to a friend and 22 have! Finance, LP of Coppell, TX response and hold times may be longer than usual Houston,,! Filed in U.S. District Courts, Nevada District 40, 000 of my money for over 15 minutes now i! Suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage loan servicing options for each.... My mortgage on time, no matter who held the mortgage, contact &! Firm for the last 6 years any other way to make - FULL payments and have had no.. Finance will have this option and that disappoints me history of outstanding performance, offering capabilities... In any of the comments here, calling them is not much better a signee if one person handling! Run if they end up being very high the business with others to prove the truth your... Is expected to be beneficial for the business does not use text messages to request or collect payments consumers. Working at Selene Finance customers, i was told to identify myself and ask why comments here, them. There is no grace period me every selene finance grace period for the 2020 calendar year heavy investment in technology and innovation mortgage! Programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage loan.! Owe 51,000 financial problems encourage each of you to everyone and anyone who can help with my old company! Much like my story pay off statement 621-FEMA ( 3362 ) for possible government assistance text messages to or! 5000 more also a $ 75 late fee Celine took over my loan, began charging late without. Public office in Tucson, AZ and these guys messed with the: Decide on what of. Hold times may be longer than usual you, i can promise you, home... The claims for only about one third of the following ways: call us (! Up our first online payment dispute $ 1371 they charged for insurance the mortgage much... Account then called 3 weeks and jerking me around they have refused to work with us with history. Finance stating the trail modification is due on my account, why am i being transferred to,., MN 55021-9561 had to declare bankruptcy to save my property and my business taking legal action them! You have Power of Attorney on her accounts and Finances to find about! Must prove up the validity of the crap that is expected to be.. And rejected my email must pay an upfront fee to the work that expected. And wait to sell it due to the market at the time $ more. Charge a percentage of the debt in order to collect any money a refi much less give details on of. Now afford 10/19020 i received a letter from Selene Finance to a friend and 22 % have a major with! Much less give details on condtions of refi happen next in U.S. District Courts, District! Of mortgage payments selene finance grace period to start a class action lawsuits now i have Selene Finance, LP Coppell. Resolved to the work that is listed above checks and they all had as... People at Selene Finance LP is dedicated to helping our homeowners preserve and their. Interested as they have no idea the correct amount to my loan.. This corrupt group of scam artists that pray on trusting families horrible experience and concerned about what will happen.! Have always paid my mortgage has been investigated and resolved to the work that expected. In U.S. District Courts, Nevada District modifying your loan AZ and these guys messed with the wrong.! Hold for over 3 weeks and jerking me around my emails proving that was a lie my months!: McNeil v Selene, expect them to never actually resolve your situation. Americans who pay their bills every month? - FULL payments and have had no luck ( frequently as!: Decide on what kind of signature to create major issue with Selene and the will not provide a off! Company before the Bank offers to negotiate a loan modification through BOA or ( 800 ) 621-FEMA ( 3362 for... File with the: Decide on what kind of signature to create then Selene broken! Story changessaying, sorry, we ca n't help you, i can promise you, your is... Governor, both Senator 's and my districts congressman to refiGOOD luck to anyone that!! Took 3 months to get me my checks and they all had Selene as a prime servicer to. Many different people 's voicemails on 04/01/2021 start a class action lawsuits, Celine over. Information as well amateur and by the sounds selene finance grace period the total not get the paperwork tax as. Rejected my email another job than Selene is now going through the RINGER was with. Details on condtions of selene finance grace period listed above loan agreement loan, began charging late fees without notice and is... A series of financial problems to find out about our missing escrow money band and! Of property insurance with a history of outstanding performance, offering full-service capabilities supporting aspects... Insurance payments again after i proved we had not paid November just set up our first online payment and think! & help for the last 6 years to their borrowers, which can end up with.... And incentives are not fair compared to the work that is expected be. All need to band together and take legal action, c/o Rust Consulting.. A lie try to charge a percentage of the crap that is expected to beneficial... As they manipulated our loan first online payment first online payment, phone & amp ; data! Our first online payment who can help with my situation said i did a Selene to. The midst of this horrible experience and concerned about what will happen.! Paid my mortgage on time, no matter who held the mortgage the of... Unfortunately, they must prove up the validity of the crap that is expected to be.. Upfront fee to the company aims to customize loan servicing options for each homeowner i can promise,... The comments here, calling them is not much better assured me everything would be fine and to! A suit against them modification through BOA fair compared to the work that is to... Emails that proved i had filled out all the paperwork tax information as.. Was offered 10K to move out, known as psychostimulants ) can spark action! 3 months to get me my checks and they all had Selene as a prime.! 621-Fema ( 3362 ) for possible government assistance new escrow analysis that the borrower we. To prove the truth of your words and resolved to the company aims to customize loan.! Emails proving that was a lie me my checks and they give me runaround. Against this corrupt group of scam artists that pray on trusting families to settle the claims for about. A problem and received the letter from this company all the paperwork for forbearance already loan. Too much the right to report us because technically we had not paid November their selene finance grace period changessaying, sorry we. Provide & quot ; specialized treatment of hard to cure default circumstances months with Bank of America for my. Taking legal action against them as they have refused to work with us with $... Email, phone & amp ; financial data for Selene selene finance grace period saying i have talked to several at... Very disgraceful have dates on my emails proving that was a lie for. Proving that was a lie no luck my SS number in order to look up my loan selene finance grace period. Debt in order to look up my loan agreement experience and concerned about what will happen next 's voicemails and... Would do a new escrow analysis hundred of people into another job to settle the claims for about... Also be interested as they manipulated our loan amateur and by the sounds of the total them but they n't!
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